Getting your new wardrobe additions to your doorstep efficiently is a top priority for us.

  • Order Processing Time: All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Domestic Shipping Rates and Estimates: Shipping charges for your order will be calculated and displayed at checkout. Standard delivery typically takes 3 – 7 business days.
  • International Shipping: We offer international shipping to select countries. Please note that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. TICAD IBOO LIMITED is not responsible for these charges if they are applied.
  • How to Check Order Status: When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
  • Contact: If you haven’t received your order within the estimated timeframe, please contact us at [email protected] with your name and order number.